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Privacy Policy

This Privacy Policy governs how Uproar Wellness collects, uses, maintains, and discloses information collected from users (each, a “User”) of the uproarwellness.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Uproar Wellness.


PERSONAL IDENTIFICATION INFORMATION


We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


NON-PERSONAL IDENTIFICATION INFORMATION


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.


WEB BROWSER COOKIES


Our Site may use “cookies” to enhance the User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


HOW WE USE COLLECTED INFORMATION


Uproar Wellness may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use the feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails
We may use the email address to send Users information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


HOW WE PROTECT YOUR INFORMATION


We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.


SHARING YOUR PERSONAL INFORMATION


We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.


THIRD-PARTY WEBSITES


Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Additionally, these sites or services, including their content and links, may be constantly changing. These sites and services may have their privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s terms and policies.


ADVERTISING


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


CHANGES TO THIS PRIVACY POLICY


Uproar Wellness has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


YOUR ACCEPTANCE OF THESE TERMS


By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


CONTACTING US


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Uproar Wellness
uproarwellness.com
(832) 645-5656
sales@uproardistribution.com


2. Shipping & Returns
We offer fast shipping to anywhere in the United States. All items ship via USPS either priority or express, depending on the order. Please allow 24-48 processing before orders ship. Please note USPS priority is not a guaranteed service.


Returns
You may only return unopened products within 30 days of delivery for a full refund or exchange, however, we do ask that you pay to ship for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.


You have 24 hours from the time of purchase to cancel your order for a full refund. Cancellations done after 24 hours will not be refunded due to the strict nature of CBD payment processing, we can not allow chargebacks that exceed certain limits, or our payment processing could be suspended. We do however offer alternative refund options like Cash App, Venmo, etc.


Exchanges
If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.


Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).
If for any reason you do not receive your refund after 14 days, please contact us at sales@uproardistribution.com and let us know. We will do everything in our power to resolve the issue immediately!


International Shipping
Uproar Wellness ships internationally to most countries where laws allow. If your country is on our list, any order you place will have the option to send to that country upon completion. If you do not see an option for your country, please email us at SALES@UPROARDISTRIBUTION.COM


At this time, all international orders are shipped via USPS and take approximately 7-10 days for delivery (unless your address qualifies for other shipping options.)


Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.


We will notify you of any complications with your credit card.


Uproar Wellness strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.


Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.


Additional Information


For any questions regarding returns or shipping information, please contact us at


sales@uproardistribution.com

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